AT&T confirms service outage, while Verizon says its network is running fine

Published: Feb. 22, 2024 at 9:28 a.m. ET

AT&T Inc. confirmed “wireless service interruptions” that were impacting some of its users Thursday morning, following user reports of outages.

Tens of thousands of AT&T T users had flagged service disruptions on Downdetector around 9 a.m. Eastern time. AT&T said it was “working urgently to restore service” to affected customers.

The carrier…

AT&T Inc. confirmed “wireless service interruptions” that were impacting some of its users Thursday morning, following user reports of outages.

Tens of thousands of AT&T

T

users had flagged service disruptions on Downdetector around 9 a.m. Eastern time. AT&T said it was “working urgently to restore service” to affected customers.

The carrier said that users should turn to Wi-Fi calling until the problems are fixed.

While customers of Verizon Communications Inc.

VZ

and T-Mobile US Inc.

TMUS

also flagged service issues on Downdetector, Verizon suggested reports from its customers were due to problems contacting those on AT&T’s network.

“Verizon’s network is operating normally,” a spokesperson said. “Some customers experienced issues this morning when calling or texting with customers served by another carrier.”

T-Mobile didn’t respond to a MarketWatch request for comment. A Reuters report said T-Mobile also said its network was operating properly and that issues were related to contacting customers not on that network.

Reference

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